James Plunkett

Executive Director of Advice & Advocacy, Citizens Advice Bureau

James Plunkett has worked for over a decade at the heart of public policy, exploring how to solve society's thorniest problems. In the late 2000s, he was working at 10 Downing Street when the full scale of the digital revolution started to make itself felt. He has since spent ten years grappling with the social ramifications of economic change, from leading influential studies into the gig economy and prosperity, to overseeing technology at one of the UK's biggest charities. Optimistic and curious about the future, his work explores how, even in difficult times, we can make society richer, fairer, and happier.